"The 4-eyelet Oxfords arrived the other day and it took about 5 minutes to break them in. My feet are very happy!! Thank you for calling and discussing the difference between the Oxfords and the South 40 Birdshooter boots. Each pair makes me wish you were in the dress shoe business too. If you ever expand in that direction let me know. Within weeks I will be ordering another pair of Oxfords in brown. I am trying to decide which model. Thank you for the GREAT work you do."
- Sam Hook
The two new pairs of shoes are just great. They fit perfectly and are beautiful in appearance. Thank you so much!
- John Casto
The shoes you made for me are of excellent quality and fit. I have finally found a casual shoe that fits. Please keep me on file for future orders.
- John Jobe
"I wanted to let you know how much I am enjoying my shoes that I ordered from you. The fit is perfect. Please send me four catalogs to give to my friends who want to order Russell's"
- George Russell
All my Russell shoes and boots are awesome. I am constantly recommending them to admirers. The Safari boots are perfect for hot weather dove shooting.
- Rod Underhill
Thank you for your letter and your concern regarding the adjusted walking shoe. They are working out just fine, thanks to you. I am very appreciative of your efforts to satisfy the customer. These days one does not find the attention to detail that you and your staff offers. Russell Moccasins are the only shoes in my wardrobe.
- Warren Schlatter
If you want the best shoes and boots...but Russells. If you just want something average you can go to any shoe store. But then you will have to go again and again because other shoes will wear out while your Russells will still be waiting for you in your closet or hunting room.
- Randy Iten
Thanks for going out of your way to make my Russells work better for me. I appreciate your call and your working with me to make these Professional Hunters a little more to my liking. I'll tell you Ralph... I have quite a number of friends that swear by Russell boots and have been wearing them for years. I must admit that these will be my first pair of Russells. I'm pretty sure that these won't be my last pair of Russells, though.
With the friendly and responsible service you folks have shown me... I'm sure I'll be wearing a few pairs of Russells before it's all over. In my business I talk to lots of folks that are in need of great foot gear. When people treat me as well as you have... I'm definitely going to pass along the Russell name in a very positive way to my customers... you can count on that.
Again... thanks Ralph for going out of your way to help me in making sure I was satisfied with my new Russells and following up the way you have. I won't forget it."
-Ken Shrewsbury, CFL International